Change is hard, but for most people at some point necessary. People will need support with this process. They’ll need a coach.If you’re a manager, your most important job is to help those around you reach their greatest potential.

Feedback is essential: it improves performance, develops talent, aligns expectations, solves problems. Your growth depends on your ability to take advantage of criticism despite your natural responses and on your willingness to seek even more advice and coaching from bosses, peers and subordinates.

Ambitious professionals often spend a lot of time thinking about strategies to help them achieve even more success. In order to gain control, you need to rethink your behaviour in three main areas: knowing yourself, confirming yourself in critical tasks, and demonstrating character and leadership.